KidCando Studio Party Packages Policy

Thank you for considering Kid Cando Studio for your upcoming celebration! Our art studio offers a unique and creative space for memorable parties. To ensure a smooth and enjoyable experience for all participants, please review the following policy regarding our party packages:

1. **Booking and Reservations:**
- Parties should be booked at least two weeks in advance to guarantee availability.
- A non-refundable deposit of 50% of the total package cost is required upon booking.
- Cancellations made less than one week before the scheduled party will result in forfeiture of the deposit.

2. **Package Inclusions have been specified above.

3. **Duration and Timing:**
- Parties are typically two hours in duration.
- Available time slots for parties are 2 per day on weekends, subject to availability.

4. **Payment:**
- We accept payment via credit/debit card or cash.

5. **Age Restrictions and Supervision:**
- Our parties are suitable for participants ages18 months - 10 years old.
- For children's parties, we require at least one adult supervisor for every [4] children.

6. **Safety and Liability:**
- Participants are expected to follow safety guidelines provided by our staff.
- KidCando Studio is not liable for any accidents or damages that occur during the party.

7. **Food and Beverage Policies:**
- Outside food and beverages are permitted.
- We offer optional refreshment packages for an additional fee. Please inquire for details.
- Guests are responsible for cleanup of food and beverage spills.

8. **Studio Rules and Conduct:**
- Participants are expected to respect studio property and follow staff instructions.
- Excessive noise levels should be avoided to maintain a pleasant environment.
- Failure to adhere to studio rules may result in termination of the party without refund.

9. **Accessibility and Accommodations:**
- Our studio is wheelchair accessible.
- Please inform us of any special accommodations needed in advance.

10. **Communication and Customer Service:**
- For inquiries and bookings, please contact info@kidcando.studio.
- We strive to respond to all inquiries within 24 hours and address customer concerns promptly.

11. **Feedback and Reviews:**
- We appreciate your feedback! After your party, please consider leaving a review on Yelp to help us improve our services.

12. **Terms and Conditions:**
- By booking a party with KidCando Studio, you agree to abide by the terms and conditions outlined in this policy.
- KidCando Studio reserves the right to make changes to this policy. Customers will be notified of any updates.

Thank you for choosing KidCando Studio for your celebration! We look forward to hosting your party and creating unforgettable memories together.