Memberships must be cancelled before 14 days of autorenewal in writing. If we do not receive your cancellation in writing, your account may be charged automatically. In the event of a charge, refunds will not be provided but a credit will be provided to your account. Pausing your membership: Memberships may be paused for up to 3 months. In the event you choose to pause your membership, a return date must be specified. Once your reactivation date is reached, your account will autorenew automatically and then our cancellation policy applies. If you have questions, please call us at 6094029802.